So Colissimo - Relais Colis - Livraison VIP - Colissimo International
DELIVERY BY SO COLISSIMO TO YOUR CHOSEN ADDRESS IN 48 TO 72 HOURS
So Colissimo via the post office (La Poste) ensures 48 to 72-hour delivery (excluding weekends) in mainland France and Corsica. Deliveries are made by La Poste from Monday to Friday, between 8am and 7pm. With So Colissimo, you can choose between delivery to your home, post office or to a pick-up point. For deliveries to the post office and pick-up points, you will be sent a text message telling you that your parcel has arrived. You will then have ten days to collect it. After this time, the parcel will be returned to Place des Tendances. You will need ID to pick up your parcel. For deliveries to your home address, if you are out, the post office will leave an attempted delivery card which you should take with you to your nearest post office.In all cases, you will be able to track your parcel the day after it has been shipped, at www.colissimo.fr, using the parcel reference emailed to you when it was dispatched or via the order tracking link in your Place des Tendances account.
RELAIS COLIS DELIVERY TO A PICK-UP POINT FOR ADDES FLEXIBILITY
Relais Colis offers 48 to 72-hour delivery (excluding weekends) in mainland France and Corsica, to one of 4000 retailers in the Relais Colis pick-up point network. If you select Relais Colis when placing your order, you can choose delivery to a pick-up point that suits you. You will receive a text to let you know when your parcel arrives at the pick-up point. You then have five days to collect your parcel. After this time, the parcel will be returned to Place des Tendances. Make sure you take ID with you when you go to collect your parcel.
In Paris and a few nearby cities, this unique and exceptional service offers delivery to your home or place of work on the same day you place your order (excluding weekends). To take advantage of this service, you need to place your order Monday to Friday before 9am (for morning deliveries) and before 1.30pm (for afternoon deliveries). You can select the desired time slot (subject to availability) when you place your order. You can choose delivery to your home or place of work between 10am and 1pm, between 4pm and 6pm, or between 6pm and 8pm. If you don't receive your parcel or you don't hear from our courier, you can contact our customer service department directly. *View map of the areas covered by VIP delivery
For Belgium, Luxembourg, Italy, Austria, Ireland, Netherlands, Portugal, Slovakia, Slovenia and Spain. The Colissimo International service from the post office (La Poste) ensures 3-5 day delivery (excluding weekends) to Belgium, Luxembourg, Italy and Spain. Deliveries are made by the post office from Monday to Friday, between 8am and 7pm. You can track your parcel the day after dispatch at www.colissimo.fr using the parcel number emailed to you when it was shipped, or via the order tracking link in your Place des Tendances account. If you are out, the post office delivery driver will leave an attempted delivery card so you can go and collect your parcel from the nearest post office.
We offer you the possibility of setting up several delivery addresses on your account. Then, when you place your order, you can select the address you want it to be delivered to.
For more information on delivery options, click here